Shipping Policy

Please refer to the shipping options and expectations made available during checkout, as these fees are dynamically generated per country by our fulfillment partner Global-E.

Order related questions, such as tracking delivery status after order is shipped is available at our self-help order tracking portal.

How Long Will It Take My Order To Arrive?

Standard shipping typically take about 8-15 business days.
Expedited shipping is 5-8 business days, however this may vary by country and location within country.
Customs clearance procedures may cause delays beyond original delivery estimates.

Shipping orders to western European countries typically have the longest shipping times.

Orders placed after 4pm GMT will be sent to our warehouse the following day to begin processing.

What Are The Shipping And Handling Fees?
Shipping fees are charged based on the total weight of the shipped order. We ship DDP: Delivered Duty Paid to all European Union countries and to the United Kingdom. DDP is a shipping agreement that places the responsibility on the merchant to arrange for import clearance, tax payment, and import duty.

As just one example for shipping, a 0.907kg (2Ibs) parcel costs between £9 to £24 (GBP) for standard shipping and about £15 to £24 extra for expedited shipping fee, based on the destination country. This is just an example and subject to change based on daily currency exchange rate fluctuations for each country.

Are There Customs Delays For My Order?
Generally the time for items to go through customs are accounted for in the estimated Global-E shipping time frames. In addition, Global-E has established certain credentials and follows approved local government protocols (where applicable) within their fulfillment facilities, that can typically avoid lengthy customs delays. However, customs clearance procedures are subject to change, and may cause delays beyond original delivery estimates.

What Countries Do We Ship To?
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland (Republic of), Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

Good fit. Nice colors, cost a bit on the high side

Hi Patricia,

Thank you for taking the time to leave a review for our Nylon Brief 5-Pack. We're happy to hear that you found them to be a good fit and liked the colors. We understand that the cost may be a bit on the higher side, but we strive to provide quality products that are worth the investment. We appreciate your feedback and hope to continue providing you with great products in the future. Have a great day!

A Winter skirt I needed

My skirt came on Friday, but, since I was not at home I could only yesterday try it on: it is made with a soft comfortable fabric, it is flared, so that the wearer can easily walk and the length is between calf and ankle, just above my ankle boots, at least for me, that I am 5' 11" tall. My skirt is chocolate brown; the images on the Internet site do not give the same favourable impressione one can have directly seeing and touching the item: the buttons really match the fabric colour, being, by the way, soft to fasten and unfasten.
I would soon send a picture with me in my new skirt.

Hi there, thank you for taking the time to leave a review for our corduroy skirt. We're so glad to hear that you are happy with the fabric and fit of the skirt. We strive to provide comfortable and stylish options for our customers. Thank you for mentioning the accurate length and button details, we appreciate it. We can't wait to see a picture of you in your new skirt! Stay warm this winter.

Night Dress

Snuggly Warm- perfect for our cold nights

Hi there! Thank you for leaving your review for our Floral Knit Gown. We're thrilled to hear that it's keeping you snuggly warm on those cold nights. Stay cozy and thank you for choosing our product!

Country Village Sweater Cardigan

The cardigan is absolutely wonderful. I love the softness and the colour and it keeps me so warm. I also like that it has pockets.

Hi there! Thank you for leaving such a lovely review for our Country Village Sweater Cardigan. We're so happy to hear that you love the softness and warmth of the cardigan, as well as the convenient pockets. We hope it continues to keep you cozy and stylish. Have a great day!

Love these

I lived in USA for while and was where I first purchased these pants, now living in UK and unable to find them anywhere was so happy found way could order
Shipping is very fast
Quality is well worth it
Please never stop making these

Hi there,

Thank you so much for your kind review! We are thrilled to hear that you love our Drawstring Denim Capris. We understand how frustrating it can be to not find a favorite item when moving to a new country, so we are happy to be able to provide shipping to the UK. We will continue to make these capris and hope you continue to love them. Thanks for choosing us!

Let customers speak for us